At Halal Sweets Company, we like to make it easy for you to find the answers to your questions. So we’ve made a Frequently Asked Questions page. Take a look at the list of questions we are frequently asked below and see if they can help you.

Yes! Every single product on this site is Halal.

For information about returns please visit our Returns page.

Just Contact Us with your order number and what it is you wish to add/remove. We’ll talk you through payments and give you all the information you need to do so.

Delivery times vary depending on the shipping method you select during the checkout process. Please visit our Shipping page where you’ll find all the information you need.

We do! However, we have a minimum spend of £200 for overseas deliveries. Please Contact Us if you wish to place an order from outside the UK.

Delivery charges vary depending on location and the products you order. During the checkout process, you’ll be informed as to how much shipping will cost.

Simply create an account and you’ll automatically start earning candy coins on all your purchases! For more information about our rewards system, visit the Candy Coins page.

  1. Firstly find the product you wish to order using the categories or search bar.
  2. Once you’ve found the product, click the ‘ADD TO CART’ button.
  3. This will then add the product (in the quantity you selected using the ‘+’ ‘-‘ buttons.
  4. To view your cart, click the shopping cart icon – .
  5. Click the ‘Proceed to checkout’ button and fill out your billing/shipping information.
  6. You’ll then be able to select a delivery option below where you’ve just entered your details.
  7. Finally, enter your credit card/PayPal information and click ‘ PLACE ORDER’.

If you’re still having trouble figuring out how to place an order don’t hesitate to Contact Us.

Some of our products are indeed suitable for vegetarians. Please take a look at our ingredients to page where this information is detailed for each product. We make it as clear as we can to show you if the product you’re interested in is suitable for vegetarians or not. If you’re still unsure if a product is suitable for you or not, please feel free to contact us via email: support@halalsweetscompany.co.uk

The answer to this question is subject to the time and date you placed your order. Our 24 hour processing period means that cancelling your order is only possible if the processing period has not been exceeded. In other words, if it’s been over 24 hours since you placed your order, it cannot be cancelled. If this is the scenario you find yourself in, please visit our Returns page or Contact Us.

 

If you think we have missed any important questions that should be on this list, let us know on our contact page. Feel free to ask any other questions you have that don’t appear in the ‘Frequently Asked Questions’ list above. This can be about us or our products and services via support@halalsweetscompany.co.uk